1. Full refund if the package not received.
  2. Free replacement if the card damaged. (Send 2nd package if more than 10 cards damaged; Send in next order if less than 10)
  3. Order handling in 3 days. Express Shipping order has priority.
  4. Payment through PayPal.com is suggested, to protect your information about purchase history, and PayPal.com has the best internet security environment. And PayPal is easier to issue a refund if needed.